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Performance-Based and Chemical Dependency Referrals: Updates

Performance-based and chemical dependency referrals continue to be important resources that we offer to our full-service plan customers. They’re highly utilized—and effective—and we wanted to make sure...

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Honest Mistake or Performance Issue? When & Why to Make Performance-Based...

Giving a troubled performer the benefit of the doubt can seem generous. The manager may think, “He’s having a bad day,” or, “She’ll come around with time.” Managers who dislike conflict or have a lot...

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